Shipping and returns

At AYLISHA EDIT, we are committed to providing you with an effortless shopping experience, from browsing our collection to receiving your premium pieces. Find out more about our shipping and return policies here.

Frequently asked questions

We believe in transparency and want to ensure you have all the information you need. Below are answers to some common questions about our shipping and returns, designed to make your experience with AYLISHA EDIT as smooth as possible.

How long does delivery take and what are the shipping costs?

Australia: Standard shipping typically takes 3–7 business days after dispatch. For faster delivery, express shipping is available within 1–3 business days. Shipping costs are calculated at checkout based on your location and order details.

International: Delivery generally takes 7–21 business days, varying by destination and customs processing times. International shipping costs are calculated at checkout.

Processing Time: Orders are processed within 1–3 business days before dispatch. Please note that during new collection launches or promotional periods, processing times may be slightly extended.

What is the process for returns or exchanges?
We accept returns and exchanges within 14 days of delivery. Items must be unworn, unwashed, in their original condition, with all tags attached and in the original packaging. For hygiene reasons, certain items may not be eligible for return. Customers are responsible for return shipping costs unless the item is faulty or incorrect. Once your return is received and inspected, refunds or exchanges will be processed promptly.

What should I do if my order arrives damaged or incorrect?
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging. We’ll review your request promptly and arrange a replacement, exchange, or refund at no additional cost to you. Your satisfaction is our priority, and we’ll work quickly to resolve the issue.

Can I track my order?
Yes, once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your delivery online.

Do you ship to all international locations?
We ship to many international destinations. Please check the shipping options available at checkout for your specific country. If your country is not listed, please contact us at [[email]] and we will do our best to assist you.

Shop with confidence at AYLISHA EDIT

We are dedicated to providing you with premium ready-to-wear pieces and an exceptional shopping experience. If you have any further questions, please don't hesitate to reach out to our customer service team.